Job Description:
Center Manager (Female-Urgent hire)
Number of Positions: One
Duration: 3.5 Months(with Possible extension)
Location: Duhok Governorate and Zakho (Field project implementation areas)
Publishing date: 9th Sep 2026
Deadline of submission: 16th Sep 2026
About Us
The Lotus Flower is a non-governmental organisation which is legally registered in the Federal Government of Baghdad and KRI. The Lotus Flower programs empower vulnerable women, girls and other community members so that they are safe, have opportunities to learn, the tools to become financially independent and the freedom to lead change. We provide safe social spaces inside refugee & IDP camps and implement projects to help them rebuild their lives and earn a living. We run multiple women’s and children centers for the IDP, refugee and host community in Iraq and have mobile teams in areas where static centers are not feasible.
The Lotus Flower services work to fill resource gaps by providing community-responsive programming which changes over time in response to feedback but revolves around 6 pillars from the UN’s Sustainable Development Goals:
- Health & Safety (including MHPSS)
- Education and Livelihoods
- Peacebuilding & Human Rights
- Climate Change
We aim to provide a foundation for women, girls, and other needed community members to rebuild themselves, their families, and their futures. As local implementers, we work at the grassroots level to get right into the heart of communities, listening to local needs and employing local communities to implement the programs.
Our main fundamental belief is that women and girls are powerful drivers of change, and we provide the support they need to reach their full potential and rebuild their futures. We strive for a world where they are safe from violence, free to access education, and are empowered to participate in their communities to drive social and economic change from within. We are investing in the future of women and girls because they play a vital role in resurrecting and strengthening communities. As local implementers, we work at the grassroots level to get right into the heart of communities. To ensure we meet their needs, we listen to the local community and employ local women to implement the programs.
The Lotus Flower has been widely recognized for its impactful and innovative work in advancing women's rights, economic empowerment, and justice for survivors. In 2021, the organization was honored with the CARE International Partnership Award, a prestigious recognition granted every four years to celebrate the professionalism and commitment of CARE’s global partners. Further affirming its dedication to women’s economic independence, The Lotus Flower received the IValues Award from the Friedrich Naumann Foundation under the “Economy and Jobs” category for the success and significance of its Women’s Business Incubation project. The organization also gained international acclaim through the PILnet Global Partnership Award for its groundbreaking initiative “Accountability for Yazidi Survivors of Atrocities by Da’esh,” which was recognized as one of the best cross-sectoral pro bono legal collaborations worldwide. Additionally, The Lotus Flower was a proud recipient of the UNHCR Innovation Award in 2022, further highlighting its commitment to delivering creative, impactful solutions for vulnerable communities.
Responsibilities and Tasks
- 1. The post holder is expected to maintain regular and active field presence across all project implementation sites including Khanke, Sharya centers , Zakho, and Sumel mobile team
- Oversee the daily operations of project centers, ensuring a safe, organized, functional, and beneficiary friendly environment in line with The Lotus Flower (TLF) policies and procedures.
- Plan, organize, and monitor center activities in coordination with project management staff to ensure implementation aligns with approved work plans, targets, timelines, and organizational standards.
- Develop and monitor weekly and monthly center plans, schedules, and participant group arrangements based on age groups, availability, and program requirements.
- Supervise and support center staff through regular team meetings, one on one supervision sessions, performance monitoring, and staff evaluations to strengthen service quality, staff wellbeing, and professional development.
- Monitor the quality, consistency, and effectiveness of service delivery across centers, identify operational or programmatic gaps, and ensure timely corrective actions are implemented.
- Ensure all center activities and staff conduct comply with key protection principles and organizational policies, including confidentiality, accountability, non discrimination, safeguarding, Do No Harm, Code of Conduct, and data protection protocols.
- Support accountability mechanisms by ensuring beneficiaries are informed about available services, feedback channels, and their rights.
- Ensure accurate and timely data collection, entry, reporting, and archiving of center documentation, including attendance sheets and activity records, in accordance with TLF data management procedures.
- Compile and contribute to project reports, including weekly, bi weekly, monthly, quarterly, annual, donor, and protection monitoring reports, as requested by the line manager.
- Coordinate closely with project staff, service providers, governmental and non governmental stakeholders, and community representatives to strengthen service delivery, referrals, and operational coordination.
- Represent TLF in coordination meetings, community engagement forums, inter-agency meetings, and external visits as delegated by the Project Assistant.
- Manage center level administrative and operational processes, including staff attendance, scheduling, leave management, logistics coordination, maintenance follow-up, and overall center functionality.
- Ensure centers maintain appropriate standards of cleanliness, safety, security, and operational readiness at all times, and report maintenance or operational needs promptly.
- Ensure centers are adequately stocked with required supplies, materials, and equipment, and coordinate procurement and activity related requirements with relevant departments in a timely manner.
- Support the integration of protection monitoring findings and community feedback into center level programming and activity planning.
- Identify staff training and capacity building needs and coordinate with management to support professional development opportunities.
- Plan, coordinate, and supervise special events, activities, and official visits conducted at the center.
- Support staff in managing challenges or conflicts arising during implementation of project activities and ensure a positive and professional working environment.
- Perform any other duties assigned by the line manager in line with the objectives of the project and organizational operational needs.
Qualifications & Preferred Skills
Educational background: Degree in social work, psychology, community development or related field.
- Minimum 3 years of demonstrated management experience, at least 1 of which is in non-governmental organization, ideally involved in the direct implementation of field.
- Previous experience in working at humanitarian level “assistance to IDPs.
- Long-standing experiences and technical knowledge in the field of protection.
- Having background on women and children’s rights, awareness raising, referral systems and psychosocial support
- Proficient in written and spoken English Kurdish, Arabic and .
- Understanding of the situation of the region and commitment to humanitarian principles.
- Proven experiences in human resource management such as staff monitoring, supervision, support including regular constructive feedback and appraisal.
- Excellent computer skills of Microsoft such as word and excel.
- Demonstrated track record of report writing and communication skills including strong negotiation, problem solving and conflict resolution skills.
How to apply:
- Please send your updated CV and cover letter to careers@thelotusflower.org while Mentioning “Center Manager” as the subject of your email.
- CVs and Cover letters that are in the form of pictures, and screen-shots will not be accepted.
- CVs that do not include the subject line will not be considered.
- Only shortlisted candidates will be contacted.
- Applications past the expiration date of the advertisement will not be considered.