Job Information Social Worker (Mental Health and Psycho-Social Support) NGO Information
Contact Name ICRC HR Department
Contact Email
Job Information
Contract Duration 1 Year
Governorate Nineveh
Job Shift
Nationality National
Working Hours Full Time
Posted 2024-02-28
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 3 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2024-02-28
Deadline Date 2024-03-12
[Mosul,Iraq ]




VACANCY: Social Worker (Mental Health and Psycho-Social Support)


The International Committee of the Red Cross (ICRC) is a neutral and independent international humanitarian organization, which assists and protects victims of armed conflicts and other situations of violence. The ICRC is currently looking for staff for its operations in Iraq.


ICRC offers:


  • By joining our organization, you will have an opportunity to practice your profession in stimulating, complex, and sometimes challenging environments, where your work can make a difference.
  • You will work with colleagues from various fields of expertise in a cross-cutting manner to help victims of conflict and other situations of violence. You will be dealing with humanitarian situations that require experience, resourcefulness, and innovation to achieve the best possible impact.
  • You will work for the oldest major international humanitarian organization in the world, adding to your sense of achievement in alleviating the suffering of people and communities and giving you the chance to promote humanitarian values in these turbulent times.
  • You will benefit from a competitive employment package, including different possibilities for career and personal development. You will take part in an onboarding course and follow continuous training, to build your career within the ICRC and beyond.
  • The competitive compensation package, a monthly salary with benefits including (13th salary, international retirement saving plan, medical coverage, life insurance, mobility allowance, and a social security scheme).


Job Title: Social Worker (Mental Health and Psycho-Social Support)

Level: B2

Duty Station: Iraq – Mosul Sub-Delegation

Reports to: Mental Health and Psycho-Social Support (MHPSS) Delegate

Duration of Contract: 1-year fixed term contract (with the possibility of renewal based on delegation needs and performance and budget availability).

Date of Issue: 28 February 2024

Deadline for applications: 12 March 2024




The term ‘mental health and psychosocial support (MHPSS) describes a wide range of activities undertaken by the International Committee of the Red Cross (ICRC), to address the psychosocial, psychological, and psychiatric consequences caused or exacerbated by conflicts.

The MHPSS ICRC program for people affected by violence and war conflict in Iraq aims to respond to the MHPSS needs of the survivors (victims of violence and families of missing). The ICRC focuses on strengthening community-based interventions, that constitute a key entry point to identify, assess and address invisible mental health needs. The aim is to build the local capacity to enable key stakeholders to provide quality individual and group psychological support, counseling services, and awareness sessions to the affected population, with constant supervision.


Main duties and responsibilities:


  • Organizes and participates in workshops/training related to access to services for vulnerable groups, inclusion for people with disabilities, integration into the community for victims of violence, and other relevant subjects.
  • Trains Primary Health Care (PHC) professionals, community volunteers, and/or external actors.
  • Supervises and supports the trained PHC professionals and community actors to consolidate the knowledge and skills gained during training through regular visits, case discussions, accompaniment, and observation visits.
  • Manages and trains staff under his/her responsibility.
  • Ensures appropriate management of information collected and produces the respective reports.
  • Helps organize meetings; advises other staff members about his/her field of activities.
  • Complying with ICRC standards, sets up culturally and context-appropriate monitoring and evaluation tools, and ensures regular data collection and reporting.
  • Attends Mental Health cluster meetings and any other meetings required to inform, coordinate, collaborate, or promote ICRC MHPSS activities with other humanitarian actors and the Directorate of Health (DoH).
  • Develops and maintains contacts with health authorities, academia, technical advisers from other organizations, etc. as necessary".
  • Identifies and maps social-inclusion/service-access networks, conducts stakeholder analyses, and keeps regular contact with community representatives and relevant organizations.
  • Actively participates in the identification of needs and target populations for MHPSS interventions.
  • Identifies gaps in the competencies and training needs of the target population.
  • Organizes referral of beneficiaries and performs case follow-up.
Qualifications & Preferred Skills

Education and Professional Experience required:


  • A University degree in Social Sciences, Psychology, or 5 years of experience in the same field.
  • Minimum of 2 years experience in MHPSS programs.
  • Experience in training, capacity building, and clinical supervision.
  • Ability to work independently and proactively, Flexibility to do overnight field trips.
  • Highly developed analytical, planning, writing, communication, and organizing skills.
  • Fluent command in English and Arabic, Kurdish (Kurmanji) is an asset.
  • Computer proficiency (Microsoft Office).


Key Competencies:

  • Leadership
  • Beneficiary & Client Focused
  • Ethical conduct 
  • Representing the ICRC
  • Teamwork & Collaboration
How To Apply

How to Apply: All qualified and interested candidates should forward their applications with a detailed updated Curriculum Vitae (CV) indicating email and phone contacts with a minimum of two professional references, a cover letter stating why you think you have the necessary skills and qualifications for the said job opportunity and your salary expectations. Marked to ( with the subject line: SURNAME First Name / Vacancy title.


  • Applications will only be accepted with valid residency and work permits in Iraq.
  • The successful candidate will undergo a three months’ probation period.
  • Female candidates are particularly encouraged to apply.



NB: If you have not heard from us within a month of receiving your application, please consider your application unsuccessful.


No Fee:


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