Job description: Safeguarding culture and awareness:
• Support in the design and delivery of safeguarding trainings in order to raise awareness of what safeguarding is and the expected behaviours of MAG personnel. This will include conducting induction training (with HR), refresher training for all staff and support to the Community Liaison (CL) teams on awareness raising with communities and other role specific training as required.
• Support the publication, dissemination and implementation of safeguarding policies, procedures and good practice. This will include ensuring that policies are conveyed to all levels of staff so that they are easily understood; posters are displayed with correct and up to date reporting details; reporting cards are distributed.
• Act as an adviser to managers when safeguarding issues are raised or where there are concerns identified.
• Work with partner organisations to monitor and support their safeguarding due diligence process, and providing advice and support on any gaps that are identified. Safeguarding reporting: • Support the management of reporting mechanisms at all levels and for those who come into contact with our work (including all staff at all locations, communities (with the CL team), partners and suppliers). As a member of the triage committee ensure that reports, concerns and complaints are responded to adequately and in a timely manner. Keep record of the decision made by triage committee.
• Manage and strengthen the reporting mechanisms such as: the safeguarding hotline, email address and Feedback and Suggestion boxes.
• Strengthen the safeguarding focal point system and the focal group discussion lead systems, train and provide ongoing support. Implementation of safeguarding activities:
• Monitor MAG’s progress against safeguarding activities as set out in the safeguarding work plan for the Iraq Programme, the Safeguarding Self Assessment, the monthly management report and provide support where gaps have been identified.
• Work with colleagues to identify safeguarding risks across the programme and work on ways to mitigate these risks.
• Support the recruitment and capacity development of locally recruited safeguarding staff and review the option for all responsibilities to be eventually handed over to locally recruited staff. Duty of care and support to staff/complainants:
• Provide proactive support to MAG staff on personal and welfare issues across the programme – this may be providing psychosocial support or identifying practical support such as external professional advice.
• During an investigation, be the point of contact for the complainant or survivor and to those involved in an investigation. Arrange external support as necessary.
• Be proactive about setting up relationships with external professional expertise such as statutory authorities, police, domestic violence units and women’s groups.
• Develop programmes designed to improve the quality of life of staff members across the programme.
• Alongside the country management team and the HR team, ensure an inclusive approach is adopted across the programme.
• Create and update a database for referral pathway in each MAG’s area of operation
• Ensure access for staff to individual counselling externally by providing referrals and information about the available resources and insurance coverage for work related issues (work-related stress, trauma, interpersonal conflicts, harassment, and job insecurity, mental health and personal issues (family, marital, children or finance related problems). Advise on mental health resources and maintain the updated list of the verified mental health resources in the region.
• Consult with staff and communities to identify any safeguarding concerns and propose mitigation and preventive measures to minimise safeguarding, health and safety risks.
Investigations:
• Support the HR team and managers to strengthen Safeguarding investigative capacity across the programme.
• Manage our response to allegations and assist with the planning, management and support to investigations related to safeguarding. This will include providing professional advice whilst also taking into consideration the potential risks to personal safety for those involved. This will also including being part of an investigation team
Person selection criteria The post holder should be able to demonstrate the following attributes: Essential Experience
• Extensive experience of working in a safeguarding and/or protection position, PSEA (Protection from Sexual Exploitation and Abuse) gender based violence or protection of children or vulnerable adults, preferably in an NGO setting (but other experience will be considered)
• Experience of supporting, designing and delivering safeguarding training for a range of audiences
• Experience of identifying and mitigating risks
• Experience of supporting investigations and resolving safeguardinEssential Skills and Knowledge
• Strong communication skills, especially active listening, strong facilitation and presentation skillsg issues
• Ability to work collaboratively with a wide range of people and at different levels
• Excellent organisational skills and ability to work under pressure and to deadlines
• Fluent in English, Arabic and Kurdish both written and spoken
Essential Aptitude • Is able to work within the framework of MAG’s core values
• Demonstrable interest and commitment in working to prevent sexual exploitation and abuse
• Demonstrable interest in working with complainants, victims/survivors of safeguarding incidents
• Empathy for the challenges complainants face in reporting and the pressures an investigation places on all those involved.
• The ability to demonstrate integrity and sound judgement
• Encourages positivity and has a solution-focused, proactive and optimistic approach to work
• Interest in and commitment to MAG’s humanitarian mandate
• Ability and willingness to travel sometimes at short notice on occasion
• A commitment to humanitarian work
Application procedure for the position All interested candidates in apply for this position should send their updated CV and a Cover letter (A cover letter is crucial, applicant must explain how she/he is meeting the job requirements) in English to this email address Jobs.IQ@maginternational.org
Please note that candidates who do not meet the selection criteria will not be considered. All Applicants must mention the job title (Safeguarding Manager) in subject line of their email. Only shortlisted candidates will be contacted. Applications: With no job title in the subject line, Sent through links and Duplicate applications will be disqualified. Closing date for receiving applications is 24-March-2024.
Late applications will not be accepted. ** MAG is an equal opportunities employer. ** MAG Iraq does not charge any fees for Job applications.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed”. MAG is committed to the principles of diversity, equality and inclusion. Female Candidates are encouraged to apply. If you think you would be suited in this role we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Disclaimer: We hereby alert you of potential fraudulent and misleading attempts by individuals who may use MAG’s identity / brand to mislead others by offering fake jobs and/or tenders on behalf of MAG in return for a financial price or any other related request for their own personal interest. Please also note that MAG’s employees do not engage in any offers related to job vacancies and tendering and MAG Iraq doesn’t have any recruitment intermediaries to hire services on its behalf. MAG therefore denounces any fraudulent or dishonest impersonations and will take disciplinary, legal or any other appropriate measures against anyone proven to have been involved in fraud, bribery, or corruption, or anyone who was aware of its existence and did not take any action against it. To report any such cases, please reach out to us via e-mail: Administration.IQ@maginternational.org
