Context/Reporting line:

Under general Guidance of the Head, Return and Recovery Unit, the overall supervision of the Senior Operations

Coordinator, the administrative supervision of the Head of Sub Office (HoSO) and the direct supervision of

National Operations Officer in close coordination with the Senior Operations Assistant. The incumbent will be

responsible for assisting programs related to return and recovery within the area of responsibility as below.

Core Functions / Responsibilities

Programme Implementation

1. Support and supervise the implementation of all operational activities under the Return and Recovery

Unit (RRU) within the area of responsibility of the Team Leader.

2. Work in close coordination with the Senior Operations Assistant in the respective region and related

staff to ensure proper implementation of assigned activities and integrate new activities and processes

related to Livelihoods, Infrastructure and Community Engagement.

3. Lead efforts in the selection of communities, assessments, and development and finalization of IOM

Implementation Plans in close coordination with the team members, Regional Coordinator and Thematic

Leads.

4. Based on agreed processes and using common tools, manage and support the team with the identification

and prioritization of beneficiaries for all RRU operational activities.

5. Assist in the review and shortlisting of cases submitted/applied to receive the proper assistance and

support by RRU programs.

Information Management

6. Regularly communicate issues to the Regional Coordinator to be addressed immediately and conduct

validation visits for random samples of different activities and ensure tracking of payments.

7. Work in close coordination with Information Management Assistants and RRU field team in the

respective governorate to ensure accurate and timely entry of data in the IMS system on a bi-weekly

basis.

8. Provide a comprehensive narrative on operational activities and challenges using the reporting tool on

a bi-weekly basis and send to the Regional Coordinator for clarification and validation.

9. Act as a Public Information (PI) focal point in AoR to assist in content development for public

information and visibility purposes.

10. Fulfil all assigned responsibilities for Monitoring and Evaluation, using M&E tools for data collection

purposes to ensure that implementation is being carried out effectively and in accordance with RRU

guidelines.

Management and Coordination

11. Fulfill the functions of direct manager for the members of the field team and monitor the progress of

team’s work by relaying timely updates to the Regional Coordinator based on work plans.

12. Coordinate with the regional administrative focal point to ensure that payments and deliveries are

occurring on time.

13. Assist the National Operations Officer in the follow up of the members of the team within the Area of

Responsibility to identify bottlenecks, seek technical advice, and provide orientation according to IOM

standard operating procedures and RRU’s technical procedures.

14. Maintain healthy and trusted work environment between team members and support career development

of the team members through continual coaching combined with transparent unbiased evaluation with

aim to develop individuals.

15. Participate in internal coordination meetings within the area of responsibility, including those meetings

organized by the Head of Sub Office, Thematic Leads and/or Regional Coordinator.

16. In coordination with the Regional Coordinator and (NOO), attend and participate in meetings with

external partners (U.N., INGO, NNGO) and support the Regional Coordinator and NOO in the

promotion of partnerships and synergies with other external actors within the area of responsibility.

17. In coordination with the Head of Sub Office and relevant management, ensure good coordination with

relevant local authorities and governments in relation to the implementation of RRU activities.

18. Perform such other duties as may be assigned by supervisor.
19. 13. Perform such other duties as may be assigned by supervisor.

Education:

 University degree in social sciences, or equivalent combination of relevant training and practical

experience from an accredited academic university or institute.

Experience and Skills:

 Minimum 4 years of relevant experience in social projects/community stabilization though a gender

point and experience with international organization is an advantage.

 Experience in liaising with governmental authorities and local communities, as well as national and

international institutions.

 Knowledge and/or field experience in the areas of camp maintenance management is any advantage

 Excellent leadership, coordination and information management skills.

 Familiarity with the south and central region is an asset.

 Knowledge of local governance in post-conflict contexts, and of gender and inclusion strategies.

 Good communication, report writing, presentation and people’s skills. Understanding and tolerant to

complex social-political religious, cultural environments is necessary. Drive for results with effective

resource management skills.

 Ability to work under extreme pressure in difficult conditions while maintaining security awareness.

 Flexibility and focus on processes and their improvements.

 Ability to work effectively and harmoniously with colleagues from varied cultures.

 Ability to work with minimal supervision.

 Excellent human resource management skills, interpersonal skills, cross-cultural. communication and

ease in managing a multi-ethnic team. Patience and understanding to work with and grow the capacity

of national staff.

 Ability for rapid analysis of very complex issues, strong decision-making, and translation of

 programmatic learning and priorities into operational strategies.

 Experience delivering programs to tight deadlines.

 Experience with budget management and procurement planning.

 Experience with systems and concepts for monitoring and evaluating project performance

 Good Computer and IT skills.

 Ability and willingness to work in remote and isolated location with ever changing security scenarios.

Languages:

 Fluency in English and Arabic is required.

 Any other language is an asset.

Behavioral Competencies

 Work prioritization and ability to multitask.

 Shares knowledge and experience.

 Positive, constructive attitude.

 Ability to work and act under pressure with discretion in politically sensitive environment with a

minimum of comfort.

 Responds positively to critical feedback and differing points of view.

 Ready to work independently, under tight deadlines.

 Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

 Ability to work in a multi-cultural team environment with a positive attitude.

 Highest standards of integrity, discretion and loyalty.

 Strives for supportive working environment and positive working relationship.

 Creates a respectful office environment free of harassment, retaliation, and promotes the prevention of

sexual exploitation and abuse (PSEA).

How to apply:

While this vacancy is open to both Internals and Externals, priority shall be given to qualified Internal applicants.

Interested candidates are invited to submit their applications via this link:

https://vacancies.my-soc.org/apply.php?job=20210221075255&token=QptSgbjYCzqWOkfwv1I3RaJid

In order for an application to be considered valid, IOM only accepts online profiles duly completed. Only shortlisted candidates will be contacted.