Job Information Senior HR Officer_Erbil NGO Information
Contact Name
Contact Email
Job Information
Contract Duration 8 Months
Governorate Erbil
Job Shift
Nationality National
Working Hours Full Time
Posted 2023-04-02
Minimum Education Bachelor Degree
Degree Title Degree in HR/ HR Management or General M
Minimum Experience 3 Year
Required Travel 25%
Job Status
No Of Jobs 1
Published Date 2023-04-02
Deadline Date 2023-04-10
[Erbil,Iraq ]

I.        Introduction

ZOA Iraq supports vulnerable conflict-affected people with social reconstruction activities, livelihood assistance, and psychosocial support in order to establish stable and peaceful communities with hope for the future.

II.        Purpose of the position

The main part of the functions is to support the country office with HR and Security affairs. The position is based in Erbil with some travel to sub-office locations.

As the HR coordinator, the position is responsible for implementing ZOA HR policies as well as KRG and GOI laws. This includes, but is not limited to recruitment, documentation, payroll,  assisting the HR Manager with recruiting candidates to fill open roles, and providing assistance with payroll processing functions.

  • Main activities

The HR Senior Officer position is often exposed to all human resources procedures and assists with tasks throughout all areas of the HR department. In addition to recruiting and placing new employees, an HR Senior officer assists with guiding employees through various human resource processes, answering any questions they may have about policies.

An HR Senior officer may also assist with administering benefits and processing payroll. The position also has an active role in ensuring all human resource functions are complying with local, state, and federal regulations. Additional HR Senior officer duties may include:

  • Consulting with the employer and identifying employment needs
  • Interviewing potential applicants regarding their skills, experience, and education
  • Contacting references and performing background checks on applicants
  • Informing applicants about position details, including working conditions, benefits, and duties
  • Hiring or referring qualified applicants for the employer
  • Conducting onboarding trainings and orientation
  • Conducting or helping with new employee orientation
  • Keeping processed paperwork and employment records
  • Provide administrative and technical support to ZOA management in field locations in implementing ZOA Human Resource Policies
  • Supporting the recruitment process including, preparation of job adverts, circulation of job advertisements, receiving applications, communication to candidates, and providing offer letters and Contract
  • Monitoring, initiating, and preparing staff employment contracts; and the termination and separation clearance process up to file closure
  • Administering the disciplinary process in line with laid out policy and labor laws
  • Experience in working in a humanitarian/recovery context or high-risk, remote, and/or complex environments
  • Ensure that staff records in all offices in the area are up to date and filed appropriately.
  • Advice in personnel conflicts/processes when relevant (HR)
  • Implementing code of conduct policies
  • Supports in putting together security reports
  • Ensure all timesheets are up to date and prepared by an HR Assistant regularly
  • Preparing & managing the payroll and related bank letters
  • Ensure accuracy of staff salaries: prepare the monthly payroll for all national staff and ensure accurate calculation of allowances, deductions, and benefit schemes as per the set Terms of Employment; and conduct proper analysis adding any recommendations for adjustments or improvements
  • Ensure timely implementation of HR activities and dissemination of HR SOPs and policies in the Area Office
  • Organizing and following up on staff learning and personal development
  • HR system administration




Reports to the Manager of Operations.

Qualifications & Preferred Skills
  1. Competencies


Knowledge & Experience

  • Minimum 3 years experience in Human resources
  • Relevant experience in INGO/s is preferred
  • Fluently speaking and writing in English and Arabic is essential. Spoken Kurdish is strongly preferred
  • IT knowledge – intermediate
  • Computer skills (Word, Excel)
  • Willingness to travel 20%

Skills / Attitude 

  • Planning and organizing
  • Participative leadership
  • CoC and Integrity framework knowledge
  • Provides regular feedback, acknowledges success and the need for improvement
  • Previous experience in payroll calculations and administration
  • Experience in working in a humanitarian/recovery context or high-risk, remote, and/or complex environments
  • Able to work in a multicultural environment
  • Communicative, open, and decisive
  • Service and participatory attitude
  • Result-oriented in a team approach

Proactive and focussed


Degree in HR/ HR Management or General Management or relevant degree/ specialized course in HR and experience.

Location: This job is based in Erbil Iraq with some travel to other parts of Iraq

How To Apply

Qualified candidates with a previous minimum of 3 Years of working experience with NGOs or similar sectors, may send their CVs (in PDF format) to the e-mail address below:

Please insert the email's subject title, exactly as;

Senior HR Officer_Erbil


The applications should be submitted on or before April 10th, 2023.

  • Your CV must be uploaded in PDF format.

  • Only short-listed candidates will be contacted.
  • ZOA Iraq is reviewing applications on a rolling basis, the vacancy might be filled before the closing date.

  • This position is open for National applicants

Please note that the preference will be given to qualified candidates that are from the recruitment area (Erbil), (Please mention your exact neighborhood in Erbil).

 رجاءا اذكر في السي-في تبعك في اي حي في اربيل تسكن حاليا, تحديدا

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