Position Summary:

The Senior Operations Officer plays a crucial role in ensuring the efficient, effective, and safe delivery of the organization’s programs across Iraq. This position is responsible for overseeing the day-to-day operational aspects of project implementation, including logistics, procurement, administration, and coordination with field teams. The Senior Operations Officer will work closely with the Deputy Head of Mission- Ops and Security and other operations and program staff to ensure operational support aligns with program objectives and adheres to organizational policies and donor requirements.

Key Responsibilities:

1. Operational Planning and Implementation:

• Contribute to the development and implementation of operational plans and strategies in line with program objectives and overall country strategy.
• Oversee the logistical and administrative aspects of project start-up, implementation, and close-out.
• Ensure efficient resource allocation and utilization across project sites.
• Develop and maintain standard operating procedures (SOPs) for key operational functions.
• Proactively identify and address operational challenges and bottlenecks.

2. Logistics and Procurement:

• Oversee all procurement processes, ensuring compliance with organizational policies and donor regulations.
• Manage the supply chain, including stores, transportation, and distribution of goods and materials.
• Ensure the proper management and maintenance of organizational assets, including vehicles, equipment, and supplies.
• Establish and maintain strong relationships with suppliers and service providers.
• Monitor and analyze market conditions to ensure cost-effectiveness and value for money.

3. Safety and Security:

• In collaboration with the Safety and Security Officer, contribute to the development and implementation of security plans and protocols for staff and operations.
• Ensure adherence to security procedures and guidelines by all staff and partners.
• Participate in security risk assessments and contribute to the development of mitigation measure
• Report security incidents and propose actions.

4. Administration:

• Oversee administrative functions, including office management, communication systems, and documentation.
• Ensure compliance with financial procedures and internal controls in operational activities.
• Support budget monitoring and expenditure tracking related to operational costs.
• Ensure accurate record-keeping and reporting of operational activities.

5. Team Management and Coordination:

• Directly supervise operations support staff, providing guidance, coaching, and performance management.
• Foster a collaborative and supportive working environment within the operations team and with program staff.
• Coordinate closely with program managers, technical advisors, and other departments to ensure seamless integration of operational support.
• Liaise with local authorities, partners, and other stakeholders on operational matters as required.

6. Reporting and Documentation:

• Prepare regular operational reports, including logistics, procurement, and safety updates.
• Maintain accurate and up-to-date records of all operational activities.
• Contribute to donor reporting as required.
• Keep NPIQ Assets Register up to date. 

Qualifications and Experience:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Development, or a related field. A Master's degree is an advantage.
• Minimum of 5-7 years of progressive experience in operations management within an international humanitarian organization or similar setting.
• Proven experience in logistics, procurement and administration in complex operational environments.
• Experience working in Iraq or the Middle East region is highly desirable.
• Strong understanding of humanitarian principles and standards.
• Excellent planning, coordination, and problem-solving skills.
• Strong communication, interpersonal, and negotiation skills.
• Ability to work independently and as part of a team in a demanding environment.
• Cultural sensitivity and adaptability.
• Fluency in English (written and spoken) is essential.
• Proficiency in Arabic and/or Kurdish is highly desirable.
• Strong computer skills, including proficiency in MS Office Suite.
• Valid driving license.

Personal Attributes:

• Strong commitment to humanitarian principles and values.
• Ability to remain calm and focused under pressure.
• Proactive and solution-oriented approach.
• High level of integrity and ethical conduct.
• Excellent attention to detail.

Commitment to NP Principles 

• Demonstrate a commitment to NP’s mission and vision  
• All NP employees are expected to work in accordance with the organization’s guiding principles:  
• Nonviolence
• Direct action
• Radical connection
• Process-oriented
• Independence
• Nonpartisanship
• Redemption and healing
• Pluriversality
• Accountability

These principles and beliefs shall guide our actions and relationships in protecting civilians in violent conflicts through unarmed strategies 

How to apply:

• 
  Candidates meeting the above requirements are requested to submit a CV (max. 2 pages) and cover letter (max 1 page) through our website https://nonviolentpeaceforce.bamboohr.com/careers/531 detailing their experience and how they qualify for the role. Incomplete applications will not be considered.
• The closing date for applications is Thursday, 1st May 2025.
• Candidates may be selected before the closing date; apply early.
• As part of the recruitment process, shortlisted candidates may be asked to complete a technical assignment before participating in an interview.

SPECIAL NOTICE

Nonviolent Peaceforce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Nonviolent Peaceforce acknowledges the duty of care to safeguard and promote the welfare of employees, contractors, volunteers, interns, communities we work with, and other stakeholders and is committed to ensuring safeguarding practice reflects statutory responsibilities and government guidance and complies with best practices in the Humanitarian and Development sector.NP expects all staff and volunteers to share this commitment through our code of conduct. We priorities ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. NP also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

NO FEE

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check whether the role you are interested in is posted here on our website.