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MEAL & PQ OFFICER -Erbil NGO Information
NGO Name Oxfam
Contact Name
Contact Email
Job Information
Contract Duration 7 Months
Governorate Erbil
Job Shift As per JD
Nationality National
Working Hours Full Time
Posted 2025-11-05
Requirements
Minimum Education Bachelor Degree
Degree Title D2
Minimum Experience 3 Year
Required Travel 50%
Job Status
No Of Jobs 1
Published Date 2025-11-05
Deadline Date 2025-11-15
Location
[Erbil,Iraq ]
Description

Together we can beat poverty for good. Will you join us? MEAL & PQ OFFICER (MONITORING, EVALUATION, ACCOUNTABILITY AND LEARNING) Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply. Page 2 of 11 Shaping a stronger Oxfam for people living in poverty. ABOUT OXFAM Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good. Oxfam GB is a member of the international confederation Oxfam. OUR TEAM Oxfam programme in Iraq has been started in 2014 responding to humanitarian needs of displaced population as a result of the war against ISIS. We are currently implementing humanitarian and development projects in Diyala, Anbar, Kirkuk, Ninewa and Salahadin Governorates. The programme focuses on multi-sectoral projects delivering water supply, sanitation and hygiene support, livelihoods and economic support, gender and protection. The MEAL and PQ Officer will be accountable for ensuring the project design, management, monitoring, accountability, learning, evaluation and reporting processes meet Oxfam Minimum Standards for programming and CAMSA guidelines. JOB PURPOSE The purpose of the MEAL and Programme Quality (PQ) Officer is to provide comprehensive technical leadership and hands-on support in Monitoring, Evaluation, Accountability, and Learning (MEAL) for all Oxfam and partner-implemented programs in Iraq. Directly supervised by the Head of Programmes and receiving technical guidance from the Regional MEAL and PQ Lead, the officer is the cornerstone of program quality and evidence-based decisionmaking. A core responsibility is to design, implement, and manage robust MEAL systems from inception to closure; this includes leading project needs assessments, designing and conducting baseline and endline surveys, mid-term reviews, and final evaluations. The officer will develop critical program frameworks such as MEAL plans and results frameworks, ensuring they are practical and aligned with programme goals. Furthermore, the officer will champion accountability to beneficiaries by establishing and strengthening functional feedback and response mechanisms for both Oxfam and its partner organizations. A significant part of the role involves driving organizational learning by systematically documenting lessons learned, best practices, and producing high-quality reports to inform program adaptation and strategic planning. The officer will also play a key role in enhancing the country office's data management ecosystem by working to digitize beneficiary data systems and standardize data collection tools across all projects for surveys, monitoring, and evaluations. This extends to actively supporting the Program Quality and MEAL Lead in reviewing program reports, ensure donor compliance, facilitating program quality review workshops and end-of-project learning events, thereby solidifying a culture of continuous improvement and accountability throughout the country program. WHAT THE RECRUITING MANAGER HAS TO SAY ABOUT THE ROLE? This role requires good analytical and writing skills, with clear understanding about MEAL framework, data management, tools development, indicator settings,. The role will also require strong data analysis and report writing skills for internal and donor reporting. This role will also require strong knowledge of ICT applications, especially spreadsheets, databases, and familiarity with associated web-based platforms and mobile applications. CORE DETAILS Location: Erbil, with frequent travel to field locations (50%) to MEAL technical support Salary: According to OXFAM salary scale Internal Grade: D2 Division MEAL Job Family: Programme Contract type: Open to National Applicants only - Fixed contract Hours of work: 40 hours per week. This is a full-time role; however, Oxfam offers various flexible arrangements which candidates can discuss with the Recruiting Manager at interview stage This role reports to: PROGRAM QUALITY AND MEAL LEAD Staff reporting to this post: None Annual budget for the post: N/A, this position doesn’t hold any budget management responsibility Key relationships/interactions: Oxfam programme teams, Local Partners, Volunteers and Local community Structures Screening checks: All successful candidates will be screened through Refinitiv World-Check One to comply with counter terrorism and financial sanctions regulations. References: Should you be successful and not already employed by Oxfam GB, we will require minimum of two references covering five years of employment history. DBS checks (for roles based in the UK): N/A Page 4 of 11 Job Profile Template Oct 2019 It is a requirement in the UK for a new DBS check at enhanced level for every new member of staff who works directly with, or has regular contact with, children or vulnerable adults in the UK (consistent with DBS guidance and relevant law). KEY RESPONSIBILITIES I) MEAL System Development and Implementation: ❖ Working closely with the Program Quality and MEAL Lead on the design and implementation of Oxfam’s MEAL frameworks and strategy (Log frame/ToC, MEAL Plan/PMF, IPTT, BATS and DIP) including MEAL tools for different programs/projects at country and field office levels. ❖ Work closely with Oxfam and partners’ MEAL and program team in implementing MEAL frameworks, tools for different projects, ensuring quality and consistency with Oxfam standards. ❖ Manage the data collection for key program/project deliverables to demonstrate qualitative and quantitative changes over time in collaboration with the field MEAL and program team. This will include the collection of primary data collection as well as secondary sources. ❖ Oversee quality assurance of all field data collection exercises, data management, and analysis ❖ Oversee and support MEAL and project staff in the timely implementation of monitoring framework and tools, to ensure quality and consistent information is available on program performance and impact. ❖ Ensure that new projects have MEAL plans with adequate financial coverage ❖ Contribute to timely and quality reporting on Oxfam projects in all covered locations of the program, demonstrating accountability and learning. ❖ Oversee quality assurance of all field data collection exercises, data management, and analysis ❖ Supports the Program Quality and MEAL Lead to produce clear and quality reports that demonstrate accountability and learning. Extending support to the field team in preparation of reporting whenever needed. ❖ Support the Program’s Quality and MEAL Lead in preparing and compiling the annual and quarterly MEAL Work plan for all projects at country and field offices. ❖ Ensures all MEAL-related data and files are properly organized and stored II) Accountability and Feedback Mechanism Development and Implementation ❖ Overall, technically responsible for the implementation of well-functional and transparent accountability and feedback mechanism in Oxfam Iraq programs as per Oxfam’s accountability and feedback guidelines ❖ Extending regular support for all field MEAL officers and assistants to ensure that each field office has a robust and strong accountability and feedback mechanism in place in line with the MEAL protocols established at the country level ❖ To support the country office to have a functional toll-free number with updated contracts and coordination to resolve all technical glitches and maintain subscriptions monthly. ❖ Coordinating with all field offices to have monthly accountability updates, including reviewing and finalizing the reports, once finalized all monthly reports into country-level monthly accountability and feedback mechanism report. ❖ Working with field MEAL and program team to develop and implement customized AAP IEC material available for all projects and all new projects have integrated accountability and feedback mechanism in place. ❖ Periodic system monitoring of digital accountability and feedback mechanism to ensure that all complaints are resolved within the given time and extending technical system support whenever needed. ❖ To ensure that all new projects have integrated accountability and feedback mechanism right from the beginning of project implementation in the field. ❖ Sharing updates at the country level related to accountability and feedback mechanism with governorate-wise segregation on a regular basis. ❖ Providing induction on accountability and feedback mechanism to all newly recruited staff. ❖ Assisting the program team in setting up and strengthening the accountability mechanism in the new areas of operations whenever new field office isopen. ❖ Supporting the Program Quality and MEAL Lead in working to improve the accountability mechanism and striving that it is aligned with CHS standards ❖ Supporting the Program Quality and MEAL Lead in preparing accountability budget for all the new existing projects ❖ Supporting the Program Quality and MEAL Lead in preparing accountability and feedback mechanism customized toolkit for information sharing ❖ Preparing monthly and quarterly accountability reports and updating level country-level accountability database • Review and update the existing SOP for accountability in accordance with the Oxfam policy for community feedback mechanisms and feedback guidelines. • Conduct accountability assessments in all field offices in collaboration with the field MEAL team, and with the technical support of the Program Quality and MEAL Lead, to assess the effectiveness of existing feedback mechanisms, and other accountability standards (information sharing and transparency, participation, and so on), as well as to capture best practices and lessons learned on accountability. III) Capacity Building for Oxfam and Partner Staff: ❖ Undertakes periodic monitoring and technical support visits to partners to assess progress against the agreed MEAL system and recommend corrective actions as appropriate. ❖ Organize relevant training and other capacity-building events for partners to carry out MEAL ❖ Works closely with partner MEAL staff or focal points and provides support as appropriate ❖ Ensure effective common understanding between Oxfam and partners on MEAL objectives and frameworks and organize orientation/workshops/training. ❖ Provide training to Oxfam and partners team on accountability and support them in setting up their own mechanisms ❖ Assist the partners/consortium members in the design of their MEAL system. Organize relevant training and other capacity-building events for partners to carry out proper MEAL activities. ❖ Assist project leads/responsible persons and partners in identifying relevant areas on partner MEAL systems that need strengthening and aligning to the requirements of the individual program and overall Oxfam MEAL objectives and requirements ❖ Work closely with program focal points and partners to ensure appropriate feedback mechanisms are incorporated into project teams’ and partners’ projects IV) System Support and Data/Information Management ❖ Review and compile the Indicator Performance Tracking Table/IPTT/ and Beneficiary and Activity Tracking Sheet/BATS/ of all active projects on a monthly and quarterly basis, along with the field MEAL team, and share the compiled IPTT and BATS, that shows the total beneficiaries reached disaggregated by age, gender, location, and sector with visualized graphs, with the Program Quality and MEAL Lead for final review and action. ❖ Devising and implementing efficient and secure procedures for data management and analysis that take into account all technical aspects in accordance with Oxfam’s responsible data management policy ❖ Support the Program Quality and MEAL Lead on the digitalization of the current beneficiary and activity database in Excel into a more efficient and effective way of data management system in a digital way using SurveyCTO, Power BI, or other digital platforms. This will be done in collaboration with the Oxfam digital for programs or ICT team ❖ Lead the development and monitoring of databases, ensuring that assistance to beneficiaries is tracked on time and information is updated in all Oxfam field offices, as well as ensuring data quality.Supporting the team in adapting and developing databases as required to ensure appropriate and efficient management of data needs, and also identify and address errors within the existing databases. ❖ Managing ICT tools (SurveyCTO, i) for mobile data collection - responsible for maintaining regular subscription of SurveyCTO, and provide support for field MEAL team on designing of forms for different surveys/assessments when necessary ❖ Sharing updated information related to SurveyCTO to the MEAL and program team when necessary. ❖ Ensure the Oxfam Indicator Performance Tracking Tables/IPTT/ and Beneficary and Activity Tracking Sheet/BATS/ are always up to date and information is available for the program team whenever needed. ❖ Support the program team to address the technical glitches related to data collection devices Page 6 of 11 Job Profile Template Oct 2019 V) Program Quality, Evaluation, Review, and Learning: ❖ With the assistance of the Programme Quality and MEAL Lead, lead and coordinate surveys (baseline and endline surveys), and assessments, including tool design, data analysis, and report writing for various projects in all field offices ❖ Lead the Oxfam One Programme Report (OPR) and quantitative report (Oxfam Footprint), and Country Operational Report inputs from all relevant departments. ❖ Share relevant MEAL findings with projects teams and partners in an appropriate format and follow-up their implementation. ❖ Supporting field MEAL team in conducting PDMs, data collection, analysis, and reporting ❖ Support the Program Quality and MEAL Lead in the design and management of evaluations, including the coordination of field-based data collection activities, review of evaluation reports, sharing of evaluation findings and recommendations with intended audiences. ❖ Together with the Program Quality and MEAL Lead, facilitate annual program quality review and reflection meetings/learning events for Oxfam programs. ❖ Support the implementation of evaluation recommendations at field level ❖ Assist the project team and partners in documenting lessons learnt, best practices and success stories. ❖ Collecting best practices, case studies which demonstrate qualitative and quantitative changes over the period. ❖ Ensuring that all regular updates to MEAL all followed, and all forms and protocols & procedures are updated ❖ Any other tasks assigned by the Program Quality and MEAL Lead VI) Coordination and Networking: ❖ Participate in and contribute to relevant inter-agency efforts at field level to agree and develop coordinated / joint M&E and accountability frameworks and mechanisms. ❖ Attend relevant field-level sectoral coordination meetings to identify opportunities for integration of data collection activities, harmonization, secondary information sources etc. ❖ Delivering any other responsibility related to MEAL assigned by the line manager/Program Quality and MEAL LeadiexpTechnical Skills, Experience and Knowledge Essential ❖ Graduate preferably master’s in social science, business management, data science, statistics. Economics, development studies, project management and other relevant subject. ❖ Minimum of 4 years’ experience and demonstrable skills in designing and implementing MEAL systems for economic empowerment. ❖ Degree in social science or relevant discipline ❖ Strong analytical and writing skills ❖ Evidence-based monitoring and evaluation frameworks and programmes, with emphasis on participatory and partnership-based MEAL approaches ❖ Strong knowledge of ICT applications & mobile applications such as SurveyCTO. Power BI ❖ Familiarity with project cycle management, monitoring, evaluation, accountability and learning ❖ Knowledge and understanding of accountability and feedback mechanism ❖ Experience in the organization, conduct and management of various capacity-building/skills transfer events and process ❖ Fluency in English, and Arabic/Kurdish, both written and spoken ❖ Good report-writing skills ❖ Organized and able to manage own time under guidance and direction from line-manager ❖ Commitment to Oxfam’s overall aims and beliefs, including strong commitment to gender, diversity issues, equal opportunities and capacity building ❖ Strong interpersonal and self-awareness skills ❖ Ability and willingness to undertake extensive travel in country ❖ Well-developed conceptual, critical, analytical thinking and planning skills. ❖ Demonstrates ability to take Initiative, drive to achieve results, ability to develop effective organizations. ❖ Demonstrable understanding and experience of gender equity issues and their relevance to humanitarian response work. ❖ Ability to work effectively with others, adaptable and flexible. ❖ Good interpersonal skills and the ability to work sensitively with people from various cultural and social backgrounds. Desirable • Able to work with minimum supervision and provide solutions to problems as they arise; • Previous work experience with Oxfam Your commitment to Oxfam • Required to adhere to Oxfam’s principles and values as well as the promotion of gender justice and women's rights • Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff

Qualifications & Preferred Skills

Essential - Experience, Knowledge, Qualifications & Competencies (Note to managers: Please include up to max. 5 essential criteria) Minimum 2 years of experience on Monitoring and Evaluation roles  Experience of gathering, analysing and presenting quantitative and qualitative data x x x Good communication skills; spoken and written English and Arabic x x x Proven knowledge on computer systems and use of mobile survey apps such as Mobenzi and Survey CTO

How To Apply

How to Apply:

As part of your online application, please upload your up-to-date CV and a cover letter explaining your suitability against the essential criteria in the job profile.

 

External Web Site:  https://jobs.oxfam.org.uk/jobs/vacancy/24095/description

 

Only shortlisted applicant will be contacted, Female Applicants are highly recommended to apply.

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