Position: Community Outreach Volunteer
Reports to: Community Based Protection Officer
Supervise: N/A
Status: Full Time
Duty Station: Ninewa - Rabiaa

All INTERSOS employees are expected to perform their roles and responsibilities according to the INTERSOS
charter of values, code of ethics, PSEA and Child Protection policies. The job description is mandatory for all
positions within INTERSOS and shall be signed by the employee within the first week of employment.

Purpose/objective of the position:
The Community Outreach Volunteer is responsible for establishing relationships with communities in the
areas of intervention based on trust and cooperation. S/he will aim at strengthening existing community
resources, increasing community protection capacities and facilitating a continuous two-way
communication between INTERSOS and communities.
Generic Duties:
● Strengthen the quality and effectiveness of services and activities provided by INTERSOS paying
particular attention to social aspects in the communities and to possible issues of exclusion;
● Support the protection team in understanding the needs of different community groups and
ensuring equal and meaningful access to services and activities;
● Organize and facilitate participatory and community-based protection activities such as community
risk mapping, community-led campaigns, community action plans and peer-to-peer support groups;
● Conduct regular focus group discussions (FGDs) to better understand community perspectives and
assist in the development of a community-driven agenda proposing new activities and services;
● Conduct community-based awareness sessions and campaigns to inform community members on
various topics related to identified knowledge gaps and concerns;
● Assess the capacity and potential of the community to establish a community-based protection
support system in order to identify and timely address potential protection risks;
● Actively identify, document and refer individuals with specific needs and/or protection concerns;
● Conduct visits to vulnerable individuals with limited mobility, assess their needs and report
accordingly to the Case Manager;
● Provide orientation on available services and how to access them as well as on-going activities at
the community centre;
● Support Protection Monitors in facilitating, collecting and reporting information regarding the
overall protection situation and critical individual cases through observation and communication
with communities;
● Write regular reports on the overall protection situation in the communities based on data and
information collected;
● Liaise with local stakeholders, government bodies, specialized agencies and service providers in
order to strengthen synergies amongst each other;
● Carry out all tasks respecting key protection principles including but not limited to: do no harm,
non-discrimination, confidentiality and accountability and need-to-know principles.

Person Specification:
Education and professional experience:
● One year of relevant work experience;
● Strong knowledge of psycho-social programming in the humanitarian context.
Competencies: (Knowledge, Skills & Abilities)
● Computer literacy (Word, Excel)
● Confidentiality, respect and non-discriminatory attitude
● Good interpersonal and communication skills
● Good facilitation skills
● Ability to show empathy
● Ability to work under pressure
● Fluency in Arabic (written and spoken)

INTERSOS is an equal opportunity employer and reserves the right for everyone to apply to its vacancies without any discrimination.

INTERSOS is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups, and persons with disabilities are equally encouraged to apply.

Kindly note that:

• Only short-listed candidates will be contacted.
• Your resume must be uploaded in PDF format.
• INTERSOS is reviewing applications on a rolling basis, and we reserve the right to close the vacancy before the mentioned closing date.
• The preference will be given to qualified candidates from the recruitment area.

إنترسوس تتمتع بتكافؤ الفرص وتحتفظ بالحق للجميع في التقدم للوظائف الشاغرة دون أي تمييز.

إنترسوس ملتزمة بتحقيق تنوع في قوى العمل من حيث الجنس، والجنسية، والثقافة. نشجع الأفراد من الجماعات الأقلية، والجماعات الأصلية، وأصحاب ذوي الاحتياجات الخاصة على التقدم بطلباتهم للتوظيف مع انترسوس .

للمهتمين والذين يستوفون المعايير المطلوبة ، يرجى النقر هنا للتقديم.

لطفا لاحظ ذلك:

• سيتم الاتصال فقط لمن يكون ضمن قائمة المرشحين المختصرة.
• يجب تحميل سيرتك الذاتية بصيغة
• تقوم انترسوس بمراجعة التقديمات بصورة دورية ، ونحتفظ بالحق في إغلاق الوظيفة الشاغرة قبل تاريخ الإغلاق المذكور في حال ايجاد الشخص المناسب.
• سيتم إعطاء الأفضلية للمرشحين المؤهلين من سكان المنطقة