Job Overview

This role involves ensuring the quality and performance of our products, gathering and analyzing business requirements, and providing exceptional customer support. The ideal candidate should have a strong analytical mindset, excellent communication skills, and a passion for improving both product quality and customer experience.

Key Responsibilities

Quality Assurance (QA)

• Develop and execute test plans, test cases, and test scripts for web, mobile, and backend systems.
• Identify, document, and track software bugs and defects, ensuring timely resolution.
• Conduct functional, performance, and usability testing.
• Work closely with developers to verify bug fixes and ensure system stability.
• Implement and maintain automated testing frameworks where applicable.
• Make appropriate recommendations and execution plans based on report findings.
• Manage quality assurance parameters, maintaining statistical process controls, analyzing associated data, and other assorted technical support as needed.

Business Analysis (BA)

• Gather, analyze, write document business (BRD) and system requirements from stakeholders.
• Translate business needs into functional specifications and workflows.
• Collaborate with development teams to ensure the implementation aligns with business objectives.
• Identify process improvements and recommend solutions to enhance product efficiency.
• Assist in the creation of user stories, wireframes, and use case scenarios.

Technical & Soft Skills Required

• Experience with QA methodologies (manual and automated testing).
• Proficiency in business analysis tools (JIRA, Confluence, or similar).
• Strong problem-solving and analytical skills.
• Excellent communication and documentation abilities.
• Basic understanding of APIs, databases, and web technologies is a plus.
• Ability to work in a fast-paced, cross-functional team environment.

• Familiar with Agile or Scrum methodologies.
• Familiarity with SQL queries & NoSQL for data validation.
• Exposure to automation testing tools (Selenium, Cypress, etc.).

pease send your English CV to Mediaworld email:

huda.mohsin@mediaworldiq.com

Please indicate the Title of the position in the Subject line.

**CVs without subject line "Quality Assurance & Business Analyst (Amman Jordan ))" will not be considered.

**Only shortlisted candidates will be contacted.

Minimum Three References to be provided with CVs, CVs without references will not be considered