Job Information Medical Activity Manager NGO Information
Website http://
Contact Name
Contact Email
Job Information
Contract Duration
Governorate Nineveh
Job Shift
Nationality Not Applicable
Working Hours Full Time
Posted 2024-04-04
Minimum Education Bachelor Degree
Degree Title MD, Tropical Medicine or related ones
Minimum Experience 2 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2024-04-04
Deadline Date 2024-04-17
[Mosul,Iraq ]

Médecins Sans Frontières (MSF) is an international, humanitarian, non-governmental organisation providing assistance to people in need as a result of natural and man-made disasters, irrespective of race, religion, ideology or politics.


We are seeking to employ a candidate for the following position:

Medical Activity Manager

Place of work: Nablus Hospital – MSFCH

Deadline for application: 17/04/2024

Number of Jobs: 1


Main purpose of the job:

Defining, coordinating and monitoring the medical activities under his/her responsibility according to MSF protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition of the target population.



  • Coordinating, assessing and supervising the proper functioning of the medical activities (Pediatric, maternity, Lab and X-rays, isolation, etc.), according to MSF protocols, standards and procedures and through the correct compilation and analysis of medical data regarding patients’ health conditions.
  • Participating in the definition of annual planning and budget for the project and in the follow up of the programs / project. Supervising and ensuring that medical activities objectives under his/her responsibility are achieved, reporting to the technical referent any problem arising in the service
  • Supervising that all administrative procedures related to patients’ follow-up (individual card filling, registers, paper exit, discharge, transfers ...) are carried out correctly and according to MSF procedures.
  • Ensuring an efficient pharmacy management and monitoring the rational use of them. In coordination with the project biomedical service supervising the appropriate use of medical devices and anticipating future needs. Preparing the medical orders needed to implement the medical activities under his/her responsibility, and identifying and reporting to the line manager, non-medical support needs (material, infrastructure, transport, etc.)
  • Coordinating and monitoring the daily working plan of the team under his/her responsibility (absent personnel, vacations, tracking leaves ...). Participation on shifts and replacement of a doctor, if necessary.
  • Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training, performance evaluation, development and internal communication) of the staff under his/her responsibility in order to improve staff capabilities and to ensure both the sizing and the amount of knowledge required.
  • Participating in the monthly reports according to guidelines (i.e. SitReps, medical statistical reports, etc.).


Specific Accountabilities of the position:


  • Working in collaboration with the head nurse to review and implement quality improvement plans in all services. Ensure that the assessment of the rational prescription of medicines is performed in all services on regular basis. Supporting each service’s supervisor/responsible in conducting periodical prescription surveys within each service.
  • Ensuring the minimum package of ABR (antibiotics resistance) activities are set up and followed up in the project to improve the quality of care and patient safety.
  • In collaboration with the international paediatrician, ensuring that existing protocols for CPAP use is followed and staff are trained.
  • Participating in close collaboration with the HR Department, in the associated HR processes for staff involved in his/her activity (recruitment, training/induction, evaluation, detection of potential, development and internal communication) to ensure having the appropriate team in terms of size, capabilities and skills.
  • Oversees that collaboration of different services supervisors, maintain an updated list of services and beds, ensuring that triage in the ER is appropriately and timely done, flow of patients within the hospital and allocation of beds are done correctly.
  • Chairing the morbidity and mortality review committee, and facilitating antibiotic stewardship committee
  • Ensuring that Patient Safety Incidents are reported in all services and that the outcomes are always taken into consideration for prevention of future incidents.
  • Compiling the monthly reports with data and analysis from all services under his supervision.
  • Preparing a training plan for the different services/Ensuring the implementation of the existing training plan for the year.
  • Ensuring high level of confidentiality of patient and operational information has been respected.


MSFCH Context Specific Requirements:


Medical context: Nablus Hospital:

  • Project working in collaboration with the DoH, where medicals and specific staff are incentivised DoH staff and not under MSF contract.
  • Technical support through MSF telemedicine available
  • Ensure quality of care tools are implemented and monitored across departments
  • Supports the MTL in monitoring and adapting the FMC in line with the evolution of activities
  • The project remains focused on ER, maternity, neonatal and pediatric in-patient care. Mental Health support is also available for Nablus patients. The project has OT to handle higher numbers of complicated obstetrical cases.
  • There is a new laboratory activity inside Nablus hospital for microbiology: Mini-Lab. It has a separate team from the general lab.
  • Sexual violence campaign ongoing, for patients and caretakers.


Reorientation/Decentralization: a proper strategy for support heath facilities by a multiyear approach was drafted and validated at different levels. Al Batool hospital + one PHCC has been targeted for 2024. Currently, the needs assessments are almost completed. The team is launching the 1st wave of the training.  

Qualifications & Preferred Skills

Specific requirements for the role:


-          Essential: Medical doctor degree.

-          Desirable specialization or training in Tropical Medicine or related studies


-          Female profile (to be able to easily access the maternity)

-          Essential 2 year working experience related to the diploma/degree.

-          Experience working with MSF or other NGOs desirable


-          Essential fluency (English and Kurdish (B2), Arabic Language, Kurdish is considered an asset


-          Essential: Computer literacy, mastering MS WORD, and MSF Excel.


-          Strategic Vision L2

-          Leadership L2

-          People Management and Development L3

-          Service Orientation L3

-          Teamwork and Cooperation L4


What we offer:

  • Legal national contract and 100% pay in accordance with MSF Salary Grid. Level 11.
  • The chance to gain professional development and to develop (career path, training, etc.) within the organisation.
  • The opportunity to contribute to our objective of saving lives, alleviating suffering and working with those most in need.


How To Apply

How to Apply:

Interested candidates are invited to submit their complete application file (updated CV max 2 pages + motivation letter + references + Diploma + Certifications), Only applications with complete documentation will be considered.

By email to

applications sent to any other email address will not be considered.


Please indicate “MAM-NBLS” in the e-mail title.

We recommend all applicants to write a cover letter containing an introduction of yourself, explaining why you are applying for the position, and explaining why you think you are suitable for the position.


In-complete applications will not be considered

Only PDF and Word Format Applications will be considered


English CVs only

Only shortlisted candidates will be contacted.

Female Candidates are encouraged to apply.

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.


Data Protection: The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your data will be treated confidentially. Only people part of the recruitment process have access to your data. MSF does not sell your data under any circumstances. If you have any questions or requests, you can contact

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