Context:

Under the overall guidance of the Chief of Mission (CoM), direct supervision of the Head of the Migration Management Unit (MMU), in close collaboration with MMU’s the Programme Coordinator and Programme Officers, the incumbent will support the implementation and monitoring of IOM Migration Management Programme in Iraq. 

Core Functions / Responsibilities:

1. Provide technical support to the Head of Unit, Programme Coordinator and Programme Officers in the administration of the Migration Management Unit’s programme activities, including relevant budgetary, logistics and HR oversight;

2. Supervise MMU’s Programme Assistants (PAs) delegated to admin functions and advise the Unit’s management on arising issues and needs for the smooth implementation of activities; provide technical support and mentor MMU’s abovementioned PAs to ensure comprehensive admin support to the Programme Officers, including travel arrangements and security clearances;

3. Liaise with relevant support Units (Finance, Logistics, Procurement, HR) to guarantee timely delivery of activities functional to the implementation;

4. Supervise diligent use of monitoring tools and proper archiving of information relevant to the programme’s administration, including ensuring timely updated contact lists, Note for Files (NFF) and workplans are available for the MMU team;

5. Guarantee effective processing of supporting documentation (PRs, BAS, PVs etc) in the IOM Data Portal and hard-copy as required for implementation of activities from initiation throughout acquisition of relevant signatures and finalization;

6. Develop and update MMU’s agenda including upcoming meetings and project-related events, sharing with relevant staff weekly, monthly and yearly plans; provide advise on effective activities’ scheduling accordingly;

7. In close collaboration with the Programme Officers, assigns and mentor Event Managers from the admin team to guarantee thorough administrative and logistical support for the planning, organization and successful implementation of trainings, workshops and any other initiative organized by MMU;

8. Draft and translate correspondence and other materials from Arabic into English and vice-versa, as needed, and assist with interpretation;

9. Ensure the implementation of IOM activities in a participatory, culturally- and gender-sensitive manner and promote the same values with the team;

10. Perform any other duty as instructed by the Head of Unit, Programme Coordinator and Programme Officers.

Education 

• Master degree social sciences, administration, or other equivalent in the related field any related field from an accredited academic institution.
• Bachelor’s degree from an accredited academic institution, with minimum 2 years of relevant professional experiences

Experience

• Good computer skills (Word and Excel is a minimum requirement);
• Ability to work independently or with minimal supervision
• Possesses managerial skills (planning, organization and reporting)
• Good communication skills
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds
• Ability to handle confidential matters
• Ability to meet deadlines and work under pressure
• Strong computer background including experience with relational database and Microsoft applications such as Excel, PowerPoint, Word, and Outlook
• Personal commitment, efficiency, flexibility, and initiative to achieve results.
• 5-10 years of experience in the field of administration and programme support can be considered in lieu of the abovementioned education requirement.

Languages

• Fluency in English, and Arabic are required.
• Any other language is an advantage.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Fosters a sense of team spirit by developing a shared understanding, accountability and enthusiasm for the team’s work.
• Displays a high level of cultural awareness, sensitivity to different ways of working and leverages individual strengths in order to build a better team.
• Shares credit for team accomplishments and ensures that the contribution of others is recognized.
• Helps create a positive team spirit, putting aside personal considerations to help the team achieve its goals.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Produces high-quality results and workable solutions that meet clients’ needs.
• Anticipates constraints, identifies solutions and takes responsibility for addressing critical situations.
• Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs.
• Aligns projects with Organization’s mission and objectives and demonstrates a good understanding of the impact of team’s and own work on external and internal counterparts.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Disseminates and shares knowledge openly and actively contributes to knowledge/network communities for topics relevant to area of expertise.
• Encourages knowledge-sharing across units/departments and ensures that knowledge is captured, recorded and disseminated appropriately.
• Builds networks for the effective communication and exchange of knowledge and ideas and puts others into contact with various sources of knowledge.
• Contributes to an environment that is conducive to innovation and learning.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Proactively seeks responsibility in delivering towards the goals of the Organization.
• Plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated.
• Stands by the actions of team or department, publicly accepting ownership.
• Takes responsibility of own shortcomings and those of the work unit, where applicable.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

• Speaks and writes clearly and effectively.
• Seeks to share information with others, with due respect for diversity and the confidentiality of specific sensitive information.
• Listens and seeks to understand without bias, and responds appropriately.
• Shares information and keeps others up to date; actively seeks others' views and ideas and respects their contribution.

While this vacancy is open to both Internals and Externals, priority shall be given to qualified Internal applicants.

Interested candidates are invited to submit their applications via a link:

https://iraq.iom.int/jobs/national-operation-officer-migration-management

For an application to be considered valid, IOM only accepts online profiles duly completed. Only shortlisted candidates will be contacted.