Community Outreach Worker

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.  
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.  
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. 
In 2003, following the start of foreign military operations in Iraq, DRC became one of the first organisations to provide humanitarian assistance in the country, and now operates in 11 governorates, including Anbar, Baghdad, Babel, Diyala, Duhok, Erbil, Karbala, Kirkuk, Najaf, Ninewa and Salah-al-Din. 

About the job

This role has focus on Salah Al Din and ensure and ensures compliance to DRC procedures and guidelines within DRC Iraq and the Salah Al Din area office. The role contributes to the implementation of protection strategies for Salah Al Din, which are translated into action plans and day-to-day task.
In this role the employment will;
•    Support the implementation of psychosocial support (PSS) and community-based protection (CBP) activities.
•    Actively reach out to community members and potential PSS beneficiaries. 
•    Identify vulnerable people in need PSS or case management services. 
•    Support implementation of protection monitoring activities and identification of protection concerns.

Responsibilities: 

•    Actively reach out to community members of different ages (youth, adults and older persons), gender (men and women) and abilities (including people with disabilities) through high presence within the targeted community and regular communication with community members on their needs and DRC activities including Case management, legal and Community Based Protection.
•    Invite community members to participate in the legal, Case management, PSS and CBP. activities, including unstructured PSS, recreational activities, non-focused structured PSS, life skills and awareness raising. 
•    Support Protection Assistants (CBP) with the identification of CBP volunteers and organizing regular meetings with CBPGs and ensure active participation and engagement of CBPC.
•    Support the Protection Assistant (CBP) with awareness raising sessions and campaigns.
•    Organizing the documentation of the activities including registration forms, attendance sheets and any other forms that need to be filled while respecting data protection guidelines.
•    Assist in scheduling events with community leaders.
•    Inform Protection Assistant (CBP) and Protection Officer (CBP) on protection concerns and protection needs as voiced by community members, respecting an age, gender and diversity (AGD) approach. 
•    Support Protection Assistant (CBP) in identifying key informants for protection monitoring and in facilitating community consultations, including focus groups discussions (FGDs) with different groups (older persons, men, women and youth) to identify protection concerns following DRC guidance.
•    Participate in training and coaching as required on services, relevant SOPs, data filing and storing procedures
•    Follow given work plans and guidelines 
•    Maintain positive work relationship within the protection team and outwardly in communications with the community.
•    Ensure compliance with DRC guidelines and policies on HR, admin, finance, and supply.
•    Ensure adherence to DRC national staff policy guidelines and Code of Conduct.
•    Ensure compliance with DRC AGD policy and AGD programmatic minimum standards.
•    Ensuring compliance with the zero-tolerance to Sexual Exploitation and Abuse policy. 
•    Perform any other relevant tasks as requested by the Protection Officer (CBP) and Protection Team Leader

Reporting lines 
Reporting to:Protection Team Leader/ Protection Officer
Technical reports: Protection Officer

About you:
Experience and technical competencies: 
•    Relevant work experience in protection in humanitarian setting.
•    Experience in facilitation of PSS activities and the delivery of community programs to vulnerable groups preferred.
•    Deep understanding of the context in the area; preferred: understanding of local stakeholders, including hard to reach groups.
•    Understanding of protection principles, protection minimum standards and basic psychosocial support concepts
•    Flexibility 
•    Ability to maintain confidentiality and prioritize the safety and dignity of beneficiaries at all times.

Education:
•    Diploma or equivalent professional qualification.

Languages: 

•    Fluency in Arabic
•    Ability to communicate and write clearly in English is desirable.

In this position, you are expected to demonstrate DRC’ five core competencies:  
Striving for excellence: You focus on reaching results while ensuring an efficient process.  
Collaborating: You involve relevant parties and encourage feedback.  
Taking the lead: You take ownership and initiative while aiming for innovation.  
Communicating: You listen and speak effectively and honestly.  
Demonstrating integrity: You act in line with DRC’s vision and values.  

We offer 
Contract length:till 31 Oct 2021
Band:J
Designation of Duty Station:[Salah al Din- Balad (Azeez Balad – Rawashid]
Start date:1 May 2021

Application process 
Interested? Then apply for this position by clicking on the apply button. 

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered. 

Closing date for applications:25 April 2021

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport

For further information about the Danish Refugee Council, please consult our website drc.ngo