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Tender Title: Project Endline Evaluation
Tender No: 860
Location: Ninawa, Duhok
Tender Package Available from: 2021-09-15
Deadline for Offer Submission: 2021-09-26 at 17:00 (Iraqi Time)


CARE International in Iraq

Terms of reference for Ministry of Foreign Affairs – Czech Republic Project Endline Evaluation in Ninewa governorate, West Mosul district, Galawat and Nabi Al-Sheet neighborhoods.


Title: WASH Project Endline Evaluation Consultant

Start date: October 3, 2021

End date: October 25, 2021

Duration: 17 days

Location: the consultant can be based in CARE’s Duhok office or remote working. However, project locations are in the West Mosul District, Galawat and Nabi Al-Sheet neighborhoods.

Reporting To: MEAL Coordinator at CARE International in Iraq.

Project Description

With funding support from the Ministry of Foreign Affairs, Government of Czech Republic (MoFA Czech), CARE implemented a six–month project, starting from May 1 to October 31 2021, and aimed to provide an uninterrupted supply of potable water to the vulnerable communities for drinking, personal hygiene, and other domestic use through rehabilitation of non-functional parts of the water treatment plant and restoration of water the networks in two neighborhoods (Nabi Al-Sheet and Galawat) of West Mosul. It further aimed to increase the resilience of vulnerable communities to COVID-19 by providing covid Adopted hygiene kits and increased risk and safety awareness, improving hygiene behavior and environmental sanitation services. The project is implemented in West Mosul, Galawat, and Nabi sheet neighborhoods, targeting IDPs, host communities, and returnees.

The project directly supported the rehabilitation/construction of three water infrastructures (i). Water treatment plant Al Ayman AL jaded and (ii) Water networks in Galawat and Nabi sheet neighborhoods of West Mosul to provide clean water in sufficient quantity and quality in West Mosul while supporting the Directorate of Water (DoW) staff to build their capacity, by providing different pieces of training to recover their costs, eventually.

Rehabilitation of the water treatment plants and water networks, including capacity building of the DoW, restoring optimal performance of the water infrastructure, lifting off pressure from the community on DoW for quality water supply in sufficient quantities and enabling the community to improve their hygiene practices. Additionally, the provision of capacity-building training to DoW staff aimed to strengthen the water supply monitoring system in West Mosul, allowing planning, timely care and maintenance of the infrastructure with net benefits to the vulnerable returnees.

The project further provided the community COVID-19 risk and preventions messages and improved hygiene behavior and environmental sanitation services to raise awareness among the community according to WHO guidelines and engaged the community in hygiene promotion activities, mobilizing them towards greater ownership to sustain improved hygiene practices, efficient water use and handling for drinking, cooking and personal use. Ultimately contributing to reduction of water-borne and related diseases.  

The project supported the community by providing and distributing COVID-19 prevention kits to two targeted neighborhoods (Galawat and Nabi Sheet) in West Mosul through hiring hygiene promoter (Volunteer) staff to improve hygiene behavior improvement and reduce the diarrheal diseases and mitigate the risk of COVID-19 spreading within the target populations.

Through this project, CARE addressed five main gaps in Water, Sanitation and Hygiene Promotion (WASH) and sector infrastructure and equipment rehabilitation and services in two locations of West Mosul:

  • Rehabilitation of water infrastructure (Al Ayman Al jaded Water treatment plant).
  • Rehabilitation/construction of water networks in Galawat and Nabi Sheet neighborhoods.
  • Capacity building training on (SCADA HMI, HSE and water safety plan) to Director of Water (DoW) staff.
  • According to WHO guidelines in West Mosul, providing public health, personal hygiene, and COVID-19 prevention awareness messages.
  • Distribution of COVID-19 prevention kits in Galawat and Nabi Sheet neighborhoods.

The rehabilitation was estimated to benefit 100,000 individuals (27,800 Women, 24,200 girls, 25,900 Men, and 22,100 Boys). The treatment plant provides water to 20 neighborhoods in West Mosul, including Galawat and Nabi Sheet neighborhoods.

The project directly targeted Galawat and Nabi Sheet neighborhoods for water network rehabilitation. The beneficiaries of water network rehabilitation in Galawat were 600 individuals (168 women, 156 men, 144 girls, 132 boys). In Nabi Al-Sheet, 2,400 individuals (672 women, 624 men, 576 girls, 528 boys) will benefit from the project.

Scope of the Endline Evaluation:

The main purpose of the Endline Evaluation is to assess the impact and progress made by the project in the targeted area against indicators mentioned in the donor-approved project document. The endline survey will help CARE measure the intervention's effectiveness and efficiency to reach the planned outcomes by comparing the baseline values with the endline situation. The study will also consider criteria such as coverage, appropriateness, coordination and implementation processes to evaluate the quality of the intervention.

During the document review phase, all the project documents (Proposal, LFA, A/O table, Baseline survey, HK distribution sheets, IEC, etc.) must be reviewed in detail to get the maximum useable information to refine the tools. Tools should cover all the dimensions of the project: pre-and post-training impacts, perceptions of all stakeholders regarding the interventions in the project. Finally, the evaluation should look at some immediate effects and potential impacts of the intervention, access whether the project met the set objectives and outcomes. The consultant should focus on areas of success as well as challenges faced by each activity in both locations. The consultant should collect quantitative and qualitative data in order to analyze what underpins success and challenges in programming.

The endline evaluation should be largely formative, creating a map of the program’s areas of opportunities and strengths which can be applied to future programming. Lastly, the evaluation should examine prospects for the sustainability of project interventions in the long run.

More specifically, the evaluation should look at the following evaluation questions:


  • To what extent has this project generated positive changes in the lives of targeted communities?
  • To what extent did the project meet the WASH needs of communities? Are there any WASH issues that still need to be taken into consideration for future projects?
  • What internal and external factors contributed to the achievement and/or failure of the intended project impact, outcomes and outputs? How?


  • How efficiently and timely has this project been implemented and managed in accordance with the project document (this also includes financial utilization), outputs and outcomes

Coverage, coordination, and appropriateness

  • To what extent do all individuals, regardless of age, sex and ability, have access to improved water and sanitation services and practice safe hygiene?
  • To what extent was gender equality taken into consideration among the different project components (based on the five CARE standards)?
  • To what extent did CARE effectively coordinate with the Directorate of water, Mukhtars, Mayor, municipalities and clusters across the targeted locations and other WASH actors?


  • To what extent were beneficiaries and other stakeholders involved in the project's design, implementation and monitoring throughout the project cycle?
  • Are beneficiaries aware of the availability of feedback mechanisms? Are they comfortable/willing and using them? Do they have other preferences in terms of using other ways of providing feedback? Are they satisfied with the response to their concerns?


  • To what extent did the community’s knowledge, attitude, practice and beliefs regarding hygiene and appreciation since the beginning of the project? What are the barriers to the uptake of key hygiene and sanitation practices, if any?
  • Was the overall community promotion approach most appropriate to change knowledge, aptitude and practices on hygiene and sanitation services?

The findings should be presented in an actionable way and should be targeted to understand those specific needs and gaps within the returnee community in Galawat and Nabi Al-Sheet neighborhoods. Furthermore, it should also look into the satisfaction with the existing WASH services and the gaps pertaining to the existing services. Hence, a mixed-methods approach is useful to identify those risks and gaps.


The consultant is expected to develop the evaluation design describing the methodology, sample size, tools and the analysis plan in consultation with the CARE team. A mix of quantitative and qualitative instruments and methods should be used, and a participatory approach should be adopted, capturing the perspectives of key stakeholders. The methodology, tools and scheduling used must be gender and target group (ethnicity) sensitive. 

Data collection should be disaggregated by age and sex, and other relevant diversity, in line with the project’s Theory of Change. All raw data (including data entry forms, the database of entered data, graphs and analysis for each neighborhood) shall be made available and submitted with the final evaluation.

Sampling will be discussed and decided together with CARE. The sampling will be purposeful and representing local diversity (i.e., distance to roads, ethnicity, type of production, access to land).

The field research, including documentation and data entry, is led by the consultant. The CARE teams will support field implementation.

Analysis and report writing: The consultant will be responsible for analyzing all primary (quantitative & qualitative) data gathered for the evaluation purpose and the secondary data associated with the project, as per the analysis plan agreed with the CARE team at the initiation discussions. The consultant is expected to facilitate a learning session with the CARE team to share and validate the findings and produce the final report as per the template agreed at the inception phase.


The output of the assignment will be 1) Work Plan (including methodology and timeline, 2) Inception report detailing evaluation methodology and data collection tools, and 3) draft of Endline Evaluation report in English, using Microsoft Word (A4 paper, font size 11 and font “Fira sans condensed”) with findings including lessons learned and best practices sections and consolidated qualitative and quantitative information that support the implementation of the project and 4) finally, two success/human interest stories with good quality (JPEG) pictures following CARE’s social media and donor branding and visibility guidelines.

The structure and content of the report should meet the requirements of the CARE Monitoring and Evaluation Policy. The intended users of the report are the CARE team, the donor agency, and other key stakeholders involved in project implementation. The consultant should provide a draft of the Endline Evaluation report in English to CARE International in Iraq with the following structure: 

  • Executive Summary that summarizes understanding of the TOR (introduction, study background and rationale, methodology, key findings, and program implications).
  • Section One: (to include: Study Background and Rationale, Description of program interventions, methodology, evaluation limitations),
  • Section Two: Evaluation (findings for components provided under the scope of endline survey)
  • Section Three: (Specific conclusions and actionable recommendations for Project strategies and activities to enhance project impact).
  • Annexes (questionnaire and qualitative tools, including sampling frames, etc. – This should not exceed the 20 pages report)
  • Final recommendations for project interventions with the above structure and content meet the CARE Monitoring and Evaluation guideline requirements.
  • Raw data set for quantitative and qualitative data collected

The presentation of data in the findings section should be in the form of tables and graphs for easy use. To use any images, the consultant must ensure that appropriate consent has been obtained and observe appropriate ethical requirements for such studies. Endline evaluation survey protocol and data collection tools should include and are not limited to proxy data, statistics on regional/state level, HH questionnaire, FGD checklists, KII and women and adolescent girls’ panels, observations that will be shared with the CARE technical team for review before adoption.

The comprehensive evaluation report should not exceed 20 pages (excluding the annexes), segregate the findings by neighborhoods, and finally provide a holistic perspective of the project as a whole.

Timing and Duration

As the project sites are located in Ninawa governorate, West Mosul District (Galawat and Nabi Al-Sheet neighborhoods), the consultant needs to allocate sufficient time to conduct their tasks on time. Fieldwork for Final Evaluation should be conducted in October 2021, with the final evaluation report due by October 30, 2021. Based on CARE experience, the suggested timeframe: 17 days

The following table shows the anticipated work schedule:



Specific Task


Tentative dates


Pre-field activities

Project literature review - CARE to support with documents.


 1st week of October

Design evaluation Workplan and methodology, including data collection tools.

Translation and digitalization of data collection instruments with CARE’s feedback in cooperated.


 1st week of October


Field activities

Data collection training led the field data collection and stakeholder consultations, including interviews of DOW, Mukhtar, Mosul municipality, and other relevant departments.

6 (including traveling to and from the field)

 2nd week of October


Report writing

Data analysis and submitting a Draft Report prepared in English.


 4th week of October

Present the finding to the CARE Senior Program Team for feedback.


 4th week of October

Finalize report (taking into account comments from CARE).

 4th week of October







Responsibility of Consultant:

In consultation with CARE staff, the consultant is responsible for:

  • Designing the endline evaluation methodology
  • Schedule evaluation dates and preparation of the detailed evaluation timetable in cooperation with the CARE Team.
  • Ensure Gender mainstreaming into the whole evaluation.
  • Implementing the agreed methodology in consultation with all relevant stakeholders.
  • Training data collectors and oversee data collection.
  • Responsible for actual data collection from the field and ensure quality inputs, using gender and child-sensitive/friendly interview processes and organize an introductory call to discuss the best way to support the analysis.
  • Desk review of the project document, literature including UN reports, existing assessments and other relevant related materials.
  • Entering and analyzing data.
  • Presenting the initial results to CARE.
  • Communication with CARE’s focal point for updates and clarifications as necessary while highlighting challenges that CARE may be able to assist in resolving;
  • Submit a draft report to CARE for comments and feedback;
  • Address comments and produce the final report.

Responsibility of CARE:

  • CARE will ensure effective administrative support for the evaluation and provide inputs into the assignment process, as determined by the agreed methodology.
  • CARE will also make available preparatory documentation on the project.
  • Avail pertinent program and organizational documents to the consultant;
  • Facilitate coordination support, including linkages with the potential partner, organizing meeting appointments with selected interview respondents
  • Provide the tablets for data collection;
  • Organize visits to project sites and show the sites where activities are implemented. However; the consultant will be responsible for their transportation to the field
  • Set schedule and organize regular calls with the consultant to review the progress and organizational arrangement during the assignment;
  • Organize briefing sessions/meetings with CARE Country Office staff and stakeholders;
  • Provide consolidated feedback on the draft of the endline evaluation report;
  • Administer the contract and issue payments based on the agreed schedule;

Qualifications & Preferred Skills


Required: University degree and relevant work experience with an NGO with a focus on monitoring and evaluation

Preferred: Master’s degree in a relevant field (Social Science, Public Administration, Business Administration, Developmental Studies)

Qualification required:

  • Minimum 4 years of technical experience in the fields of Monitoring and Evaluation.
  • Previous proven experience in leading and/or conducting evaluations in WASH programming is a must.
  • Experience in supervising and/or coordinating staff.
  • Excellent knowledge of MS Office (especially Excel and word) and Skype or Zoom applications.
  • Speaking and writing skills in English and Arabic are a must.
  • Outstanding communication skills and comfortable speaking to crowds in Arabic, Kurdish and English.


  • Commitment to and understanding of CARE core values and principles;
  • Excellent interpersonal and team skills;
  • Effective procurement and contract management skills;
  • Strong organizational skills;
  • Pro-active and helpful attitude, ready to take on a variety of new tasks;
  • Ability to multi-task;
  • Ability to manage competing priorities.

Child Safeguarding:

CARE International in Iraq is committed to protecting the rights of children. We reserve the right to conduct police/ reference checks and other screening procedures to ensure a child-safe environment.

Preventing Sexual Harassment, Exploitation, and Abuse: CARE International in Iraq staff are committed to each other and to the protection of the people we serve.  We do not tolerate sexual misconduct within our organization or external to our organization. Protection from sexual harassment, exploitation, and abuse is fundamental to CARE International Iraq’s relationships, including employment. Our recruitment practices are designed to ensure we recruit people who are committed to our work and the people we serve.  We will use the recruitment and reference process to ensure all potential staff understand and are aligned with these expectations. To find out more, please contact the Human Resources Officer or read the CI PSEA and CP Policy (Click here).

Gender equality: CARE International in Iraq is committed to meeting the standards of the CARE International Gender Policy (2009). Through this policy, CARE seeks to promote the equal realization of dignity and human rights for girls, women, boys and men in all diversities, and the elimination of poverty and injustice. Specifically, this policy it seeks to improve the explicit incorporation of Gender in programmatic and organizational practices.

How to apply

If you are interested in this role, please submit your application in the English language (including 1- your CV, 2- The consultant is expected to highlight relevant experience in undertaking similar assignments in a cover letter and 3- proposed evaluation work plan for the assignment including, cost quotation, description of sampling design/strategy, potential risks, research policy and ethical standards the consultant is dedicated to following and a detailed timeline (using the broad timelines provided in the TOR)) to CARE procurement team (This email address is being protected from spambots. You need JavaScript enabled to view it.) no later than September 26, 2021.

Please include the text: “WASH Project - Application for Endline Evaluation Consultancy” in the subject of your email.

Note that the cost quotation should include the consultant’s daily rate as well as any materials and travel costs required for the consultant to complete the analysis outlined above.

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